top of page

Frequently Asked Questions

  • What is The Artist Company all about?
    The Artist Company brings creativity into everyday living through uniquely designed home décor, lifestyle products, and accessories that reflect art, style, and personality.
  • Can I return or exchange a product?
    Yes, we accept returns or exchanges within 7 days of delivery on unused items in original packaging. Personalized or sale items may not be eligible for return.
  • How can I contact your customer support?
    You can reach us at [aryaartsancrafts@gmail.com] or via the contact form on our website. Our support team is available Monday to Saturday, 10 AM – 6 PM.
  • Do you collaborate with artists or designers?
    Absolutely! We're always open to creative collaborations. Drop us an email at [your contact email] with your portfolio and proposal.
  • Where can I follow you for updates and new launches?
    Follow us on Instagram, Facebook, and YouTube @theartistcompanyindia for new arrivals, behind-the-scenes content, offers, and more artistic inspiration!
  • What if my product is damaged or incorrect?
    We’re sorry for any inconvenience! Please contact us within 48 hours of receiving the item with photos of the issue. We’ll arrange a replacement or refund as per our return policy.
  • Do you ship internationally?
    Yes, we do offer international shipping to select countries. Shipping charges and delivery timelines may vary based on the destination.
  • How long will it take to receive my order?
    Orders are usually processed within 2–3 business days. Delivery timelines vary by location but typically range from 10–15 business days across India.
  • What payment methods do you accept?
    We accept all major credit/debit cards, UPI, net banking, and wallet payments for secure and convenient transactions.
  • Are your products handmade or machine-produced?
    We offer a curated mix of handmade and digitally crafted products. Each piece is designed with a strong artistic vision and attention to detail.
  • How can I place an order?
    Simply browse our website, add your favorite items to the cart, and proceed to checkout. Follow the prompts to enter your shipping and payment information securely.
  • Do you offer customization or personalization?
    Currently, we offer limited customization options on select products. Please check the product page or contact our support team for more details.
bottom of page